JOB TITLE: Retail Sales Officer (RSO)

JOB LOCATIONS: Cuttack, Odisha

JOB RESPONSIBILITIES:

1. Receive and engage with the customer to understand the customers requirement.

2. Introduce the various products offering to the customers and facilitate customer buying decisions.

3. Prepare the estimate of the products selected and completing the sales transaction.

4. Achieve category wise sales target for the allocated section.

5. Assist the customer in a sales return or repair work.

6. Adhere to the standard operating procedures in the store.

7. Adhere to cost savings practices undertaken in the store.

8. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold stock and ensure the stock replenishment.

9. Ensure proper and attractive display of the products at the appropriate counter.

10. Transfer the stock to the locker at the close of the day.

11. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft.

12. Monitor the dead stock and liaison with the store manager to minimize the same.

13. Provide support to the marketing team and VM team in ensuring the compliance of the store and improve footfall.

14. Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.

15. Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings.

16. Manage customer queries and complaints as per the company guidelines.

JOB REQUIREMENTS:

1) Education: Graduates

2) Relevant Experience: 0-5 Years experienced (Sales/ Retail)

3) Behavioral Skills:

a) Customer Centricity

b) Delivers Results

c) Build Effective Teams

4) Knowledge: Basic mathematical skills, knowledge about sales or retail sector

Interested candidates can share their updated CVs to hrsapl87@gmail.com or contact us on 8637864817 for better communication

Role: Retail Sales

Industry Type: Gems & Jewellery

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales