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Job Title: Customer Support Executive Company: RB India Location: Cuttack Job Type: Full-time About RB India: RB India is a leading EdTech company dedicated to providing high-quality education in the field of Trading and Stock Market. Through online classes and innovative apps, we empower individuals to develop valuable skills and insights in the dynamic world of financial markets. Position Overview: We are seeking a dynamic and results-driven Sales Executive to join our team. The Sales Executive will play a crucial role in responding to inquiries received on WhatsApp, engaging with potential students through phone calls, and ultimately guiding students for admissions. The ideal candidate should possess excellent communication skills, a passion for the stock market, and a proven track record in sales. Responsibilities: Inquiry Management: · Respond promptly and professionally to inquiries received on WhatsApp regarding our courses. · Provide accurate information about course offerings, benefits, and admission procedures. Outbound Calling: · Proactively engage with potential students through outbound calls to understand their needs and interests. · Effectively communicate the value proposition of our courses and address any concerns. Admission Closure: · Guide prospective students through the admission process, ensuring a smooth and positive experience. · Close admissions by effectively showcasing the benefits of our courses and addressing objections. Team Collaboration: · Collaborate with the sales team to achieve individual and team targets. · Participate in regular meetings to discuss strategies, share insights, and contribute to the overall success of the team. Documentation: · Maintain accurate and up-to-date records of all interactions with potential students. · Prepare necessary documents for the admission process and ensure compliance with company policies. Qualifications: Bachelor’s degree in business, marketing, or a related field. Proven experience in sales, preferably in the education or finance industry. Strong communication and interpersonal skills. Goal-oriented with a demonstrated ability to meet and exceed targets.
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