Accenture
57 days ago
Accenture
Project Role : Network Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the network and providing timely support to customers. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Assist in configuring and integrating telecommunication network elements. - Manage the life cycle of network elements and associated configurations. - Maintain and update back office system data records. - Provide support for customer activations and configuration adjustments. - Collaborate with cross-functional teams to troubleshoot and resolve network issues. - Contribute to process improvement initiatives to enhance network operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Good To Have Skills: Experience with network monitoring tools. - Strong understanding of telecommunication network operations. - Knowledge of network protocols and technologies. - Familiarity with network configuration management tools. - Ability to troubleshoot and resolve network issues efficiently. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Enterprise Network Operations. - This position is based at our Bhubaneswar office. - A 15 years full-time education is required.
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